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Electronic notification

Registered Email

Email that can be used as evidence before a court of law.

Registered SMS

Text message that can be used as evidence before a court of law.

Openum

Electronic communication certifying the opening of the communication.

Openum eIDAS

Qualified electronic delivery service

Secret Lleida.net

Protecting Trade Secrets

Registered inbox

Registration of incoming emails. A mailbox that registers incoming emails, including attachments, and sends a certificate.

Registered invoice

Send invoices via Registered Email.

Pay per use. No registration fees. No expiration date.

As simple as sending an email.

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Online contracting platform for everyone.

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Close deals by Registered SMS. We generate a certificate with the proposal and the acceptance.

Registered Email contract

Close deals by Registered Email. We generate a certificate with the proposal and the acceptance.

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Validate and verify your clients’ identity by video conference. Integration with Click & Sign

GDPR solution

We help you meet the new GDPR

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Interact with your customers with 2 Way SMS

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Application to peer traffic

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Automation for SMEs? Optimise your business with NOCODE, BPM, and BPMN
Yeni Martos Yeni Martos 14 November, 2024

Automation for SMEs? Optimise your business with NOCODE, BPM, and BPMN

How Automation with NOCODE and BPM Can Revolutionize SMEs

Automation is no longer just for large corporations with big budgets. Today, small and medium-sized enterprises (SME) are adopting automation tools to streamline operations, reduce costs, and ensure compliance with regulations. The benefits are undeniable: faster processes, fewer errors, and greater employee satisfaction. With NOCODE and BPM solutions, Lleida.net empowers SMEs to simplify tasks and achieve more

This guide will take you through the key tools and strategies—like NOCODE platforms, Business Process Management (BPM), and Business Process Model and Notation (BPMN)—that can help your SME stay ahead of the curve. Let’s dive into how these solutions can transform your business step by step.

Why SMEs should embrace automation

Before diving into the specifics, it’s important to understand why automation is critical for SMEs. Unlike large companies, SMEs often operate with limited resources, making efficiency a top priority. Automation helps by:

  • Reducing operational costs: Automating repetitive tasks saves both time and money.
  • Ensuring compliance: Built-in tools like GDPR-compliant data logs reduce legal risks.
  • Improving customer satisfaction: Faster response times and streamlined workflows lead to happier clients.

Now that we know the "why," let’s explore the "how."

Simplifying automation: what is NOCODE?

Technical Explanation

NOCODE platforms are designed to empower businesses by removing the need for programming knowledge. These tools use APIs and RESTful services to connect different applications, creating workflows that automate tasks like client communication, invoice generation, or data syncing between platforms. With features like audit trails and access control, NOCODE tools also support compliance with regulations like GDPR.

Practical Example

Imagine your SME frequently sends payment reminders to clients. Instead of manually tracking overdue invoices and sending emails, a NOCODE tool allows you to create an automated workflow. Using a drag-and-drop interface, you can configure the system to send reminders via email or SMS when payments are overdue, saving hours of administrative work.

This accessibility makes NOCODE platforms particularly valuable for SMEs, as they enable quick implementation without the need to hire a developer.

Streamlining workflows with BPM

A Holistic Approach

Business Process Management (BPM) takes automation to the next level by providing a structured methodology for improving workflows. BPM focuses on analysing current processes, identifying inefficiencies, and implementing improvements through three key stages:

  1. Analysis: Pinpointing bottlenecks and redundant steps.
  2. Modelling: Designing optimised workflows that align with business goals.
  3. Monitoring: Measuring the performance of new workflows and making adjustments as needed.

Why BPM matters for SMEs

For an SME, BPM might mean automating the onboarding process for new employees. Instead of manually assigning tasks and providing training materials, a BPM workflow ensures that each step is completed in order—from sending welcome emails to scheduling introductory meetings—improving efficiency and ensuring consistency.

In addition to streamlining operations, BPM enhances transparency. Its traceability features help businesses stay compliant with regulations like GDPR, which demand accurate record-keeping and data security.

Visualizing processes: the role of BPMN

A universal language for businesses

While BPM provides the strategy, BPMN (Business Process Model and Notation) serves as the visual tool that makes it actionable. By creating diagrams with standardized symbols, BPMN allows everyone in the organization—technical and non-technical staff alike—to understand workflows at a glance.

Practical application

Let’s say your SME handles customer orders. A BPMN diagram might map out the entire process, from order placement to delivery, showing decision points like inventory checks or payment confirmations. With BPMN, team members clearly understand their roles, reducing errors and improving collaboration.

How automation ensures compliance

One of the greatest challenges for SMEs is navigating complex regulations like GDPR and eIDAS. Automation tools simplify compliance and ensure that businesses meet legal requirements without additional effort.

GDPR: Protecting data and privacy

GDPR mandates that businesses handle personal data securely and transparently. Automation tools help by:

  • Encrypting sensitive data.
  • Maintaining audit logs for every interaction.
  • Applying "privacy by design" principles to workflows.

For example, when using a NOCODE platform to send automated reminders, the system ensures that customer data is securely handled and only accessed by authorized personnel.

eIDAS: Enabling secure digital transactions

eIDAS provides a legal framework for electronic signatures, giving them the same validity as handwritten signatures across the EU. With eIDAS-compliant automation tools, SMEs can sign contracts digitally, reducing paperwork and ensuring a secure, traceable process.

Real-world impact: a case study

The Challenge: A telecommunications SME faced delays in contract management due to manual processes, leading to poor customer satisfaction and compliance risks.

The Solution: The company adopted Lleida.net’s Click & Automate platform to digitize its contract workflow. Contracts were automatically generated and sent to customers for digital signature, with secure tracking of every step.

The Results: Contract processing times were cut by 50%, compliance with GDPR was improved, and customer satisfaction increased significantly.

How to begin your automation journey

  1. Identify processes to automate: Start by listing repetitive tasks or areas prone to human error, such as data entry or client follow-ups.
  2. Choose the right tools: Look for platforms that offer easy integration, compliance features, and scalability.
  3. Start small: Test automation on a single process before rolling it out across the organization.
  4. Train your team: Provide training to ensure employees understand and embrace the changes.
  5. Measure success: Use KPIs like time saved or error reduction to evaluate the impact of automation.

What’s next? Trends in SME automation

Automation is an evolving field, and SMEs can look forward to even more powerful tools in the future:

  • AI integration: Tools that analyse data and make decisions in real-time.
  • Blockchain security: Enhanced transparency and traceability for digital transactions.
  • Mobile-First solutions: Automation tools optimised for smartphones and tablets.
  • Hyperautomation: Combining multiple automation technologies to create seamless end-to-end workflows.

These trends will further empower SMEs to operate efficiently and remain competitive.

Addressing misconceptions about automation

Some SMEs hesitate to adopt automation due to misconceptions:

  • “It’s too expensive.” Many tools offer affordable pricing plans designed for small businesses.
  • “It’s too complex.” Platforms like NOCODE simplify the process, requiring no technical expertise.
  • “It will replace jobs.” Automation handles repetitive tasks, freeing employees to focus on creative and strategic work.

Conclusion: empower your SME with automation

Automation isn’t just a convenience—it’s a necessity for SMEs aiming to thrive in today’s competitive landscape. By leveraging tools like NOCODE platforms, BPM, and BPMN, businesses can unlock new levels of efficiency, compliance, and customer satisfaction.

Don’t wait to take the next step. Contact Lleida.net today and discover how automation can transform your SME.

Registered notifications-why Lleida.net is your best choice
Yeni Martos Yeni Martos 12 November, 2024

Registered notifications-why Lleida.net is your best choice

Registered notifications might sound unfamiliar or complex at first, but they are essential for ensuring your important messages — such as payment reminders, contracts, or legal notices — are delivered securely and backed by legal proof. With registered notifications, you can be confident that your communications reach their destination and are officially documented.

Have you ever needed to send a critical notification, like a payment notice or a contract change, and worried if the message actually arrives? With registered notifications, you can be confident that your communications reach their destination and that you have legal proof.

Imagine, for example, you need to send a payment due notice, a change in contract terms, or even a legal summons. If the recipient claims they never received the message or questions its contents, what proof can you provide? Registered notifications are the answer to these issues, allowing you to ensure each message has reliable legal backing.

Now that you have a clearer idea of what a registered notification is, you may wonder why choose Lleida.net among so many options. Here’s what makes Lleida.net stand out as one of the most comprehensive and trusted solutions.

How to choose the best registered notification service for you

When selecting a registered notification provider, you may wonder which service genuinely delivers the security and confidence you need. There are different providers, each with unique focuses, benefits, and limitations. The key question is: which one fits your needs best?

This is where Lleida.net makes a difference. While some solutions only focus on electronic signatures or Registered email, Lleida.net offers a complete solution that includes both registered email and SMS, with full legal validity. Additionally, it complies with international standards like eIDAS and GDPR, ensuring that your messages meet the highest legal standards.

Key aspects of registered notifications at Lleida.net

To make your decision easier, we’ve outlined the key features that Lleida.net offers, showing how each can add value to your business.

FeatureLleida.net – What it offersWhy it matters
Type of notificationOptions for Registered SMS and email, allowing flexibility for different message types.Lets you choose the best channel for your audience and communication type, from urgent notices to legal notifications.
Regulatory complianceFull compliance with eIDAS and GDPR, meeting European legal and data protection standards.Ensures each notification is legally compliant, minimizing risk of penalties and enhancing data security.
Traceability and legal proofVerifiable evidence of sending, delivery, and content, with a complete record for disputes or audits.Provides a tamper-proof record that protects your business in potential legal disputes, essential for regulated industries.
International coveragePresence in over 15 countries with its own infrastructure, providing a reliable global telecommunications network.Ideal for companies with multinational operations that need consistent and reliable service across jurisdictions.
Easy integrationFlexible API compatible with CRM and ERP systems, allowing automated registered notifications.Optimizes processes, saves time, and reduces human errors by integrating notifications directly into internal systems.
Sector adaptabilityVersatile design for sectors like finance, legal, telecommunications, and SMEs.Facilitates compliance with specific regulations and tailors services to each industry’s operational requirements.

Why choose Lleida.net?

Lleida.net meets the strictest regulatory standards and offers a platform adaptable to various sectors and communication needs. This solution is ideal for companies seeking not only security and compliance but also flexibility in communications and seamless integration into operational processes.

With Lleida.net, your business can manage registered communications efficiently, in compliance with the law, and with global support, backed by an in-house infrastructure that guarantees stability and security.

Trends to watch in registered notifications and electronic signatures for 2024

Registered notifications and electronic signatures have become essential in a business environment that demands both speed and security. If you're considering these services, knowing the trends for 2024 can help you make an informed decision:

  • AI integration for enhanced security and authentication
    Notification and signature services are starting to integrate AI to improve user verification and prevent fraud. By choosing a solution like Lleida.net, you gain access to technology that automatically verifies the user’s identity, ensuring every message is authentic.
  • Regulatory compliance
    With standards like eIDAS and GDPR in force, more companies are looking for services that help them stay compliant. Lleida.net, by meeting these regulatory frameworks, ensures that every message fulfils legal requirements so you can operate with confidence.
  • Ease of use and accessibility
    In 2024, user experience will be more important than ever. Companies demand solutions that are easy to integrate, accessible from any device, and simple to use. Lleida.net already offers CRM and ERP integrations, making registered notifications easy and seamless.

Exclusive benefits of choosing Lleida.net for registered notifications

Lleida.net provides a series of unique benefits that offer the security, legal validity, and traceability you need for your communications:

BenefitWhat it meansHow Lleida.net makes it happen
Legal responsibilityVerifiable evidence of content, sending, and receipt of each registered communication.Lleida.net complies with eIDAS and GDPR, providing legal backing across the European Union with unalterable delivery details.
Transparency with clientsSecure and traceable communication, building trust and enhancing client relationships.Lleida.net guarantees complete traceability for each message, increasing client trust in the information they receive.
Fraud protectionAuthenticity in each communication, significantly reducing fraud risks.Lleida.net uses advanced authentication technology for SMS and email registered notifications, ensuring message integrity.

With Lleida.net, you can be confident that each important message has secure, verifiable backing. From payment notices to legal summons, you’ll have proof that each message reached its destination and that its content is protected.

Want to make sure your communications reach their destination and protect yourself in case of disputes?

Contact Lleida.net today to discover how our registered notifications can help you manage your communications with security and legal validity.

New Lift Legislation in Spain - What you need to know to stay compliant
Gessamí Guàrdia Gessamí Guàrdia 2 September, 2024

New Lift Legislation in Spain - What you need to know to stay compliant

On July 1, 2024, Royal Decree 355/2024 came into effect, bringing important changes to the lift maintenance sector in Spain. Whether you're maintaining lifts in residential or public buildings, this new regulation mandates enhanced safety measures and modernized equipment standards.

With a focus on leveraging the latest technology, the updated legislation requires stricter inspections and verifiable communication processes to ensure the safety of lift users. As a lift maintenance company operating in Spain, you’ll need to adapt to these changes quickly to meet compliance standards and avoid potential penalties.

How can Lleida.net help you comply?

As a European eIDAS-compliant service provider, Lleida.net offers digital solutions that streamline and secure your communications with clients and regulatory bodies, ensuring your operations align with the new requirements.

Registered electronic notifications

Under the new regulation, all communications regarding lift maintenance and inspections must be securely documented. Lleida.net’s Registered Electronic Notifications via SMS or email provide legal proof of message delivery, ensuring you can demonstrate compliance with communication deadlines.

Examples of use:

  • Inspection Scheduling: Notify property owners of upcoming inspections with legally binding, timestamped communications.
  • Out-of-Service Notices: Ensure timely communication to building owners and authorities if a lift is decommissioned due to delayed inspections.

Click & Sign: Simplified contract signing

Lleida.net’s Click & Sign solution simplifies the contract management process by enabling electronic signatures for maintenance agreements. This ensures that all necessary documentation is securely stored and easily accessible, as required by law.

Examples of use:

  • Maintenance agreements: Digitally sign and store contracts, ensuring easy retrieval for up to 10 years, in line with legal requirements.
  • Documentation management: Provide and manage necessary lift documentation digitally, ensuring full compliance with the new safety standards.

Instant Communication with SMS

For urgent matters such as breakdowns or immediate maintenance needs, Lleida.net’s SMS service ensures you can quickly notify building managers or authorities, keeping all stakeholders informed in real time.

Why legal evidence matters

One of the key benefits of using Lleida.net’s services is the generation of legal evidence, whether it's proof of notification or electronic signatures. These digital records provide an added layer of security, ensuring your communications are fully traceable and legally valid, minimizing risks in case of disputes.

Adapt and stay ahead

The new legislation applies to all lifts, old and new, that fall within the scope of the technical requirements outlined in the law. To avoid fines and ensure the safety of your clients, it’s crucial to adapt quickly. Lleida.net’s suite of services makes compliance not just easier but more efficient, freeing you to focus on delivering top-tier maintenance services.

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